Problem: Receiving a Cannot find PROGRAM video board! when either opening Persona or accessing the Option -> Video -> Video Board section. Cause: This error occurs when the Compix Persona software cannot access the Matrox board drivers and/or hardware. Solution: This error might either occur because You are opening a Persona file without the Persona application open. Please be sure the Persona application is opened first. You have incorrect drivers installed for your Matrox

When Persona is running, it is imperative that your computer's Power Settings are correct. Please verify the following settings if you get no video output or receive a Blue Screen of Death after using Persona. Right click on your desktop and select [Personalize]. Click on [Screen Saver] at the bottom right of the window and set it to [None]. Click [Change Power Settings] in the Power Management section to open the power options. Select [High Performance] then click [Change Pl

If the Video tab in the Options menu is incorrectly manipulated, Compix Persona might become temporarily unstable. If it crashes continuously when opening, please perform the following steps. Remove the blue USB lock from the Compix Persona system and open Persona. The software should open in Demo Mode. Now go to [Tools] > [Options] to open the Options menu. Now click on the Video tab. The Video tab will revert back to its default settings. Change a setting elsewhere in the O

Compix Persona accepts MP3 and WAV files for playback. You can insert them as an In or Out transition in the Timeline of each page. Persona plays audio files through the embedded SDI output on Channel 1 and Channel 2. If you have a video feed going through the Persona system (connected downstream of your switcher), there is no added CG audio output to that feed. Inserting Audio Files Under the Page tab, you have two options for audio input: insert an In Audio or an Out Audio.

Persona accepts AVI files for video playback. The AVI file's audio is stripped when imported, but you can import WAV and MP3 files for Timeline implementation. The following information goes over everything you will need to know for the successful import and use of AVI files. Playing AVI Files in the Compix Persona Software Please insert the AVI files as Image Objects. To do this, go to [Insert] > [Image Object]. Select the video file and open. When playing the video, make su

When working with Persona, always make sure the Select Tool is active on your upper Toolbar before importing any object or information. You can easily access the Select Tool by pressing the Esc key on your keyboard. When inserting an object, first press Esc, then select [Insert] > [Image Object]. #Persona