Address

Compix Media, Inc.
5151 California Ave 100
Irvine CA, 92617

Contact

(949) 585-0055

©2019 BY COMPIX MEDIA, INC.

System does not turn on

January 5, 2017

 

Check the following items in order:

  • The Compix system should be plugged straight into the wall. Verify the outlet is working properly.

  • Your power cable should be securely inserted into the Compix system.

  • The black power switch next to the power cable should be switched to "-" not "O".

  • If you turn on your system, does the power supply turn on? (Can you hear it or feel its breeze in the back?)

    • YES: Do you hear beeping on startup coming from the motherboard or inside the system?

      • YES: Turn off the system, unplug it, take off the cover, re-seat the RAM, replace the cover, and power it back up.

      • NO: Turn off the system, take off the cover, take out the Compix board, and restart it. If Windows loads, see section A below. If Windows does not load, shut down the system, take the RAM out, and restart it. If you still do not hear beeping, it may be a defective power supply and/or motherboard.

    • NO: Please take off the cover of your unit. On all motherboards, there is a green light that illuminates if there is power going to it (if the black power switch is set to "-"). Is the light on?

      • YES: Take out the Compix board (the green board) and restart the system. If Windows loads, see section A below. If Windows does not load, shut down the system, take the RAM out, and restart it. If you still do not hear beeping, it may be a defective power supply and/or motherboard.

      • NO: Check power supply connections to the motherboard. If all are connected correctly, it may be a defective power supply.

 

Once Windows loads:

  • If the Compix system boots Windows without the Compix board installed, that means Windows is detecting the Compix board as the primary graphics card. You will need to sdjust your BIOS settings so it first reads the onboard/AGP/PCI-E graphics card for your main VGA display. All BIOS applications are different, but here is the standard procedure:

    • Restart the system and go into the BIOS by pressing the Delete key on startup repeatedly. If Windows loads, restart and try again.

    • Once you're in the BIOS, go to [Advanced] > [Chipset] > [Northbridge] and change the [Display Priority] to Onboard AGP. This menu might also be under [General] > [Integrated Peripherals], depending on the system. After making changes, press F10 to save and restart. Once it begins to reboot, completely shut off the system before Windows loads.

    • Place the Compix board back inside the system, making sure the VGA cable is plugged into the motherboard (blue 15-pin connector) or your graphics card (AGP or PCI-E) and turn on the system.

 

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