Please check back often as more information is being added to this FAQ on a regular basis.
What resolutions are your systems available in?
Our systems range from analog composite, component, and Y/C to SD-SDI and HD-SDI signal types.
Are all of your systems Genlock capable?
Do your HD systems require tri-level sync for Genlock?
Both black burst and tri-level are accepted.
Do your systems allow component and Y/C?
All of our analog systems are capable of providing component and Y/C signals. For some models, this may be an optional addon.
Where do I find the latest shortcuts for Compix software?
Do you provide squeeze backs?
Squeeze back (picture-in-picture) is not supported. However, this can be accomplished through your production switcher. If a dual channel system is used, you can create a macro for one squeezed channel while playing full-framed graphics on the other.
Do you allow AVI files?
Compix Persona accepts AVI files. All other models can use targa (.tga) sequences.
What size TGA files are allowed?
Unlimited, however some performance issues may appear if a targa sequence is too long. We recommend using animations that are between 3-7 seconds in duration. If you are using applications like Digital Juice where prebuilt animations can run from 5-45 seconds, simply add a cross-dissolve on the last few seconds of animation to create a seamless loop. Trial and error will provide the best answer.
Do your systems do any signal conversion?
No signal conversion is done in our systems.
Do your systems pass audio?
All of our digital systems pass embedded audio.
Do your systems pass closed captioning?
All of our systems pass closed captioning.
Can we play sound with our video files?
The audio will play out of the computer's sound output. Compix Persona, when inserting video clip elements, strips the embedded audio, however you can import MAV or MP3 files and play it through the Timeline. All other models cannot play sounds or video files, however GenCG is capable of playing WAV files with the Clock at the top of each hour.
Can we bring in 3D files with GenCG?
GenCG is a 2D software. Compix Persona is a 3D software which can accept and create 3D objects and text.
If power is lost to the systems, will it still pass video with your unit? Is there a bypass relay?
All systems either have an active mechanical bypass built in or it is available as an option.
Do you provide 1080p HD capability?
Our HD resolutions are 720p/60 and 1080i/30.
Do you have spell check?
No, however Compix systems do support importing text documents. Create a full playlist pre-arranged in a text editor, save it, and import it into the Compix software as a text document. Compix will arrange all text and automatically add a template background in seconds.
Can we remote connect?
Any remote connect software such as GoToMyPC, TeamViewer, and LogMeIn will work with all of our systems.
Can the system be used with a KVM switch?
AutoCast can pull data from the web but can it pull images from a URL?
Can we send our Compix system text messages to update crawls or full screens?
Yes, if your LinkedIn, Twitter, or Facebook account can generate an RSS feed.
Stay tuned for more details.
Does Compix Persona support stereoscopic 3D?
Compix Persona is a fully featured 3D graphics system that supports both 3D text and the import of 3D objects. Stereoscopic 3D capabilities are not supported at this time.
Can your software work on Windows 7 64bit?
We have not fully tested our software with a 64bit version of Windows 7. Compix hardware only runs with Windows 7 32bit.
Do you sell software only?
We sell complete turnkey solutions that include both hardware and software.
Do you have multiple channel systems?
Our systems come in either single or dual channel configurations.
What is the price range of your systems?
Our systems start at 3,995 USD and go up to 29,995 USD MSRP. These are suggested retail prices for US customers only. Prices vary according to your country of residence due to charges such as customs and currency exchange rates. Please contact sales at
to obtain an exact quotation for the product you are interested in.
Are your systems upgradable?
Most of our systems have upgrade paths. More detailed information can be found in our product list on our website at http://www.compix.tv/products/productlist.html
Do you have board and software kits?
We sell turnkey software and hardware systems.
Do your systems come with a monitor?
We provide a turnkey system which includes a computer, video I/O, a keyboard, and a mouse. All you need to supply is the monitor.
Is there a custom keyboard?
The Compix Persona system has a custom keyboard. All other systems come with a standard keyboard.
Can your software work on a Mac?
We have been told that our GenCG Edit software will work with Bootcamp on the Mac, however we have not tested it and do not recommend it.
Do you have loaner systems?
We do not provide loan systems.
Does Compix Persona have AutoCast or NewsScroll?
Compix Persona does not have AutoCast or NewsScroll capabilities at this time.
Do you still have the ToGo portable unit?
Can you ship a unit today?
We usually provide a 3 week lead time for delivery. Sometimes expedited services can be arranged.
What method do you use to ship your systems?
Domestically we ship UPS ground. Faster methods can be arranged if needed.
Do you connect with Emergency Alert Systems?
We have interfaces with DASDEC, SAGE, and TFT. See our EAS webpage at http://www.compix.tv/solutions/eas.html for more details.
Do you connect with sporting event scoreboards?
We interface with most popular scoreboard systems. See our SportsBrander webpage at http://www.compix.tv/products/sportsbrander.html for more details.
Are your systems UL listed?
All of our power supplies are UL rated and carry the UL listed label.
Are your systems CE rated and RoHS compliant?
All components in all of our systems are CE rated, RoHS compliant, and carry the CE and RoHS labels.